James is an adaptable and effective business improvement consultant able to provide tangible benefits within the private or public sector in office or operational environments. He has 18 years’ experience in analysing business performance, determining effective change solutions and empowering people to own and implement improvement. James possesses the personal skills which enable him to influence and coach at all levels of an organisation, to deliver positive change. In his spare time James is a member of a local amateur triathlon team and the Lyme Bay Barbarian touch rugby club.

I believe that the key to sustainable improvement is engagement and ownership of all stakeholders in the change process
- James Cole